Step 4: Press and release the power button again to turn your Surface back on. However, the frequency of this anomaly increased and now it has come to the point where I cannot unplug the device from the charger because it turns off. Step 3: After you release the buttons, wait 10 seconds. The Microsoft ACPI Control Method Battery Driver is a Windows service that. Recently, I have been experiencing some troubles with my Surface 2 as I would be using it, while unplugged, and it would sometimes randomly turn off. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. Step 2: After Surface turns off, press and hold volume-up button and the power button on your Surface at the same time for at least 15 seconds, and then release After the device is unplugged from the charger for about ten to fifteen minutes, it shuts off without warning. Press and release the power button to turn your Surface back on.
Press and hold the power button until the screen turns off (about 10 seconds), then release the power button. Normally, press and hold the power button on your Surface for 30 seconds. Run Surface Diagnostic Toolkit and make sure to complete the tasks. Step 1: Swipe in from the right and tap or click Settings, tap or click Power, and then tap or click Shut down to shut down Surface.
